Privacy Policy

Last updated: 16 March 2026

At The Archive, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

The Archive is an online retailer specializing in curated past-season designer eyewear.

The Archive is supported by The Spec Shop, a retailer with experience in premium eyewear.

Throughout this policy, “we”, “us”, and “our” refer to The Archive.

2. Information We Collect

When you interact with our website, we may collect certain information about you.

Personal Information

When you place an order or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment details (processed securely through payment providers)

Account Information
If you create an account on our website, we may collect:

  • Login credentials
  • Order history
  • Saved preferences

Automatically Collected Information
When you browse our website, we may automatically collect:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Time spent on the site
  • Referring website

    This information helps us understand how customers use our website and improve the user experience.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver products and services
  • Communicate with you regarding your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraudulent transactions
  • Send marketing communications (if you opt in)

We only collect and use personal data where it is necessary for legitimate business purposes.

4. Pricing4. Payment Security

All payments are processed through secure third-party payment providers.

We do not store credit card or payment details on our servers.

Payment information is handled in accordance with industry-standard security protocols.

5. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your data with trusted partners to operate our business, including:

  • Payment processors
  • Shipping and courier companies
  • Website hosting providers
  • Analytics and marketing service providers

These partners only receive the information necessary to perform their services.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences
  • Understand website usage
  • Improve website performance
  • Deliver relevant advertising

You may disable cookies in your browser settings, although this may affect certain website functionality.

7. Marketing Communications

Orders are processed within 1–3 business days after payment confirmation.

Delivery times vary depending on the destination and courier service.

The Archive is not If you subscribe to our newsletter or opt in to marketing communications, we may send you:

  • Product updates
  • Promotions
  • New arrivals
  • Brand announcements

You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails.responsible for delays caused by:

  • Courier service disruptions
  • Customs clearance processes
  • Force majeure events

Customers are responsible for any import duties, taxes, or customs charges imposed by their country.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, loss, or misuse.

Our security measures include:

  • Secure website encryption (SSL)
  • Trusted payment processing systems
  • Restricted access to sensitive information

While we take strong precautions, no online transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

After this period, data may be securely deleted or anonymized.

10. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Updates will be posted on this page with the revised date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.

Email: hello.thearchivemy@gmail.com

Business Hours: Monday – Friday, 10am – 6pm (MYT)